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At GamezHunter.com, customer satisfaction is our priority. We strive to provide a smooth experience with our products and services. This Refund Policy outlines the conditions, process, and methods for refunds to ensure transparency.
1. How to Request a Refund
If you encounter an issue and need to request a refund, you can contact us through one of the following methods:
Live Chat: Available on our website.
Email: Reach out to us at support@gamezhunter.com.
Required Evidence:
To process a refund request, customers must provide sufficient proof of their claims, such as screenshots or detailed descriptions of the issues with their account or game. Failure to provide the requested evidence may result in the denial of the refund.
2. Refund Methods
Eligible Payment Methods: Refunds are processed via the original payment method used for purchase, such as PayPal or wire transfer.
Refund Form: All refunds will be issued directly to the payment method used during the original transaction.
3. Non-Refundable Situations
Refunds are not provided under the following conditions:
Misuse of the account by the customer, such as:
Sharing or transferring the account.
Modifying account details or linking personal payment methods.
Violating the terms and conditions outlined during purchase.
Claims without proper evidence or proof of account issues.
4. Refund Processing Timeframe
Refund requests are typically processed within 7-14 working days after the claim is verified and approved.
No Time Limit for Requests: Customers can request a refund at any time, as long as their claims are valid and supported by evidence.
5. Our Commitment
We value long-term relationships with our customers and aim to resolve any issues fairly and transparently. Your trust and satisfaction are of utmost importance to us, and we appreciate your cooperation in adhering to our policies.
For further assistance, feel free to contact us at:
Live Chat: Available on our website
Email: support@gamezhunter.com